Plumber Bradford announces a new Customer Experience Manager to help manage the growth of the business over the last few years. This is an exciting move for the plumbing company.
Award winning marketing manager, James West takes new position as Customer Experience Manager for Plumber Bradford. Full details can be found on the About Us section of the company website, https://bestplumberbradford.com.
Plumber Bradford CEO, David Gibbons expressed confidence that James West is ready to handle the job, saying:
With the recent growth of Plumber Bradford, the company needed someone to take on the challenge of making sure that every customer receives the best possible service. In a time where the cost of living has risen so high, its important that customers get a great service while still paying the best price possible. The aim is to keep the costs down while maintaining a great service. Customers shouldn't have to worry about the quality of the work. We have always put our customers needs first, and we want that to continue.
Among the new responsibilities James West can expect to handle, the main challenges are:
Improving the customer experience at Plumber Bradford. Its essential that while the company do their best to reduce the cost of work, that the quality of work and of customer service isn't affected. Plumber Bradford has grown significantly over the last few years and but its important to keep that personal touch, which brings customer returning time and time again.
Creating new services to enhance customers lives. Plumber Bradford has been a very traditional plumbing company for many years, but they need to move with the times and offer new services such as fitting Smart Thermostats, helping customers to have more control of their heating and saving money by doing so.
Keeping costs down while still offering the best possible service. Plumber Bradford is very conscience of the rise of living costs and wants to make essential work like boiler repair can still be affordable.
Customers and current employees are invited to send their messages of congratulations and welcome to the new Customer Experience Manager via the website: https://bestplumberbradford.com.