Re-Engage Inactive Customers & Book More Appointments For Your Spa Business

Jun 1, 2023

Did you know that increasing customer retention by a mere 5% can boost your profit by 25%-95%? Capitalize on the customers you already have with Sonfu Digital Solutions, LLC, which helps health and wellness businesses re-engage cold leads.

The lifeline of any business is repeat customers. If your old customers are not returning, you’re bleeding money and missing out on the chance to scale your operations.

And, if you’re reading this, it’s time to find out why and fix it.

Talk to Sonfu Digital Solutions, a boutique digital marketing agency that helps gym and spa owners capitalize on their existing leads to improve revenue.

The agency offers its Wellness Accelerated System, an automated reactivation program that allows business owners to win back customers without running paid advertisements.

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Today, it costs five times as much to acquire new customers than to retain existing ones. As such, Sonfu Digital’s solution allows you to focus more on warming up the cold leads you already have. This strategy, as the agency notes, can increase your closing rates significantly, considering that the success rate of selling to existing customers is 60 to 70% compared to 5 to 20% for selling to new customers.

The solution from Sonfu Digital utilizes automated SMS and email nurturing strategies to re-engage your inactive customers. Each reactivation campaign is crafted to drive a steady flow of high-quality leads to your spa or gym.

"Reactivating customers who have been dormant for a while can lead to increased customer loyalty and higher lifetime value," says Sonnie Donaby, Sonfu Digital Solutions’ CEO. "Besides, customer re-engagement is a cost-effective way to fill the gap left by lost customers without running paid advertisements."

According to Sonnie, a clear understanding of clients’ ideal audience and personalization are critical to success. The first step of Sonfu Digital’s customer reactivation process, therefore, involves customer segmentation. After this, as Sonnie explains, the team contacts the leads on your behalf to book appointments.

Sonnie notes that their strategy is best suited for fitness and wellness brands that have a customer list of at least 100 contacts.

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Sonfu Digital Solutions is committed to helping spa and fitness owners like yourself consistently find new customers while reducing acquisition costs.

Sonnie adds, "As a business owner, you know that customer retention is key to success. Yet, despite your best efforts, some customers become inactive. Our team at Sonfu Digital Solution can reactivate these cold leads using our Wellness Accelerated System, so you don’t have to worry about where your next client will come from."

Your customer list, especially those who haven’t bought from you in a while, is a trove of untapped opportunities to boost revenue with minimal cost. Sonfu Digital Solutions is here to reactive these inactive customers and get your calendar booked out.

Ready to take your business to the next level? Click on

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