Got a great little restaurant but can’t get the right staff to keep it going? You need Avery Restaurant Consulting (617-970-8566)! Attract and retain top talent to keep those diners coming back for seconds.
While great food is central to the success of any restaurant, having the right staff is just as important in making the dining experience a memorable one. If you’re struggling to put together a team that delivers high standards of service or you’re finding it hard to keep staff, it’s time to turn to the experts!
For the very best in staff training and retention advisory services for hospitality businesses in the Burlington area, work with Avery Restaurant Consulting! More details at https://www.averyrestaurantconsulting.com/training-retention/
Avery brings expertise in helping you build strong, highly skilled teams that are invested in making your venue the best it can be.
The company explains that, beyond high-end cuisine, the success of a restaurant largely depends on its staff. Customers become loyal patrons based on good experiences and consistency, both of which rely on having the right employees.
A spokesperson adds, “In order for your restaurant employees to perform at a high level, they need to be happy with their job. Since the restaurant industry often deals with high turnover, the key to keeping your employees cannot be underestimated.”
They provide expert staff training to ensure your team members know their roles and how best to fulfill them. The company underlines the importance of giving your staff the tools needed to reach required standards and creating goals and rewards to motivate teams.
Yes, they bring expertise in all aspects of your restaurant's operations – from front-of-house service in formal or casual settings to bar staff, chefs, and culinary teams. Your trainers will demonstrate how you can achieve and maintain excellence in customer service including ways to improve communications and make your customers feel welcome.
The Avery team also helps staff deepen their knowledge of your menus so they’re better placed to answer questions and advise on ingredients, preparation methods, and allergens.
Avery can help with this too with its conflict resolution training to help staff defuse tense exchanges with unhappy patrons.
“You’ll not always get nice customers, some will be loud, brash, and maybe even insulting,” the spokesperson says. “You need to train your staff to handle customer complaints and conflicts professionally and courteously. Teach them emotional intelligence and never to be rude to customers.”
Not a problem! Avery helps you improve your recruitment processes to identify committed and competent staff members. The team can advise on everything from interview questions to reference checks to ensure you find individuals who will add genuine value to your business.
Reinvent your restaurant staff with Avery Restaurant Consulting!
For more info, call 617-970-8566 or visit https://www.averyrestaurantconsulting.com
