Is brand management still worth it in 2025? One creative agency argues that it is, emphasizing why it’s probably the most important investment businesses can make to ensure their continuity.
Ask a business owner what brand management is, and you might hear about logos, colors, or maybe a catchy tagline. But step back, and the picture becomes far more nuanced.
Brand management is the discipline of shaping perception. It’s how a company attempts to craft how customers see or feel about them and their offerings. At its core, it’s about building a brand identity that speaks consistently across touchpoints, from packaging and advertising to customer service and social media.
Defining and protecting a brand's voice, values, and visual language can determine whether a company blends in or breaks through. El Segundo-based creative agency LO:LA puts it this way: "Your brand is not just what you say it is; it's what they say it is. And managing that conversation is the heart of brand management."
The stakes have never been higher. With global markets more crowded than ever, the brands that flourish aren’t necessarily the loudest; they’re the ones with something meaningful and memorable to say.
Brand management offers businesses a key advantage, which is invaluable in competitive industries where price, product, and even service parity are common. Effective brand management builds a strong, positive perception that resonates with consumers, setting a company apart from its competitors.
The management part, however, is just one piece of the puzzle. Creativity is the other equally important piece. Experts say that a thoughtful brand strategy, fused with fresh creative thinking, can push a business out of obscurity and into market leadership.
However, not every business has the internal bandwidth or expertise to handle brand management in-house. Between managing day-to-day operations and chasing growth, it’s easy for branding to slip into the background. That’s where seasoned creative agencies step in.
For businesses that have tried everything to attract clients or prevent current ones from slipping away and failing, the solution might not be found in tightening up finances or launching another promotion. It may lie in finally architecting a brand story that appeals to their intended audiences.