Why A Customer Service Job In Ahmedabad Is A Great Path To Career Growth

If you’re looking for a rewarding, interesting and enjoyable job in a sector that is going from strength to strength and that can offer you real career growth potential, you should consider customer service.

According to TTEC, which recently announced openings for Customer Service Representatives in Ahmedabad, demand for early-career talent in the customer support sector remains strong. And as such, they believe, it's a perfect opportunity for recent grads.

Do You Have A Future In Customer Service?

As tertiary industries continue to grow in India and as the country attracts more and more international businesses, all early career professionals should consider the power and possibility of a job in customer service in the country.

If you’re a high school graduate with strong written and spoken communication skills, including in English, and you are computer savvy, confident in dealing with customers and clients and excited to be a team player, you are what so many big BPOs and companies are looking for. 

While some companies do look more favourably upon experience, most of the time this just means they are seeking job seekers with at least one year of experience in customer service. Plus, many other BPOs, like TTEC, also take applications from recent high school or college graduates, which they call ‘freshers’.

What You Should Look For In An Employer

If you’re early in your customer service career or are thinking about applying for your first job, one of the best things you can look for is a big company with a good reputation. Take TTEC, which is an international BPO with a presence on six continents and a diverse team of over 55,000 people worldwide.

You should also look for a company that can offer you a structured onboarding and training program, one that will benefit you throughout your career. Plus, one with significant opportunities for ongoing growth within the organization.

TTEC, for example, believes wholeheartedly in hiring internally, and they give thriving customer service team members the opportunity to pursue team lead and management positions, as well as to upskill into other aligned departments, from HR to sales.

As a spokesperson for the BPO said, “We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.”

Why Customer Service Is A Smart Choice For Career Growth

As Ken Research recently reported, India’s call center market is currently worth US$33 billion, with no end to its growth in sight.

TTEC is pleased to be at the forefront of that growth and to be offering you a work environment where you can develop both personally and professionally.

As one happy employee affirmed, “I truly believe TTEC’s culture allows their employees to flourish not just with their careers but also with their personal lives.”

Discover what a customer service career at TTEC looks like https://www.ttecjobs.com/