TTEC is searching for bilingual Spanish and English-speaking customer service reps to join their international and fast-growing team in Texas, and they have great wages and great growth opportunities on offer.
TTEC Texas is seeking friendly, helpful go-getters who like helping others and solving problems to join their dynamic team in McAllen, Texas, as bilingual Spanish and English-speaking customer service representatives. If you’ve been searching for a job that can turn into a real career, this is it.
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If you are an early career professional with at least six months’ experience in customer service and a high school diploma, TTEC is pleased to be growing their office in Texas, and they want you to join their highly regarded international company.
TTEC is a business process outsourcing company (BPO), providing customer and client support services to other brands and businesses, including well-known US market leaders like The Home Depot and Booking.com.
Because they have a presence on six continents and employ over 55,000 people speaking over 50 different languages, joining TTEC as an entry-level customer service representative means you’ll be taking a step into a big new career with almost endless growth opportunities.
When you start out as a bilingual English and Spanish-speaking representative, you will be responsible for fielding incoming communications from clients and customers and conducting research to provide answers and information or to resolve any problems or issues.
You will also be responsible for delivering TTEC’s acclaimed human-centered and happiness-cultivating customer service.
As their spokesperson said, “Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.”
They added, “Ready to brighten people’s days?”
TTEC believes wholeheartedly in delivering great customer service, but they know that customer experience starts with employee experience, which is why you’ll enjoy a competitive base wage plus bonuses, a health benefits package, and tuition reimbursement.
They also have a vast amount of internal training and development opportunities. Plus, they routinely scope out new talent from their customer service pool to train up into team lead and management positions or to move into different departments within their company.
As one happy employee explained, “In 2018, one of the best internal career growth opportunities came my way: a chance to become a trainer! I seized it without hesitation. This transition wasn’t merely a change in title but a complete shift in my professional development. It allowed me to refine my leadership and communication skills, and more importantly, to play a part in shaping the careers of new TTEC employees.”
TTEC is a certified Great Place to Work® and the recipient of a host of other accolades which testify to their genuine team culture, focus on personal and professional development, and work/life balance.
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