Billings Montana Transformative Training for Leaders for Impactful OpEx

Jan 31, 2024

Learn how operational excellence can make your team stronger and better than ever with Intrinsic Leverage transformative training for leaders in Billings!

Do you think that your team craves to be more efficient?

Then Intrinsic Leverage's team leader training is just what your team needs! Or, as the founder Mialei Iske would say, "Training is an investment, not an expense."

Discover innovative methods to train your team and deliver better customer service here: https://intrinsicleverage.com/

Mialei created the training to enable leaders to increase operational efficiency. The team's daily training emphasizes applied knowledge and encourages your team members to leverage their skills even when you're not around, subsequently leading to a better customer experience.

Why You Want to Apply The Operational Excellence Mindset

With the training, Mialei wants leaders to transform their daily routine to include training that enables the team to feel confident and work independently. s so that they can feel confident enough in their roles to work more independently.

What is Operational Excellence?

Operational excellence (OpEx) is defined by IBM as "an approach to business management that emphasizes continuous improvement across all aspects of the business and within all business processes." The focus becomes creating a work environment where leaders and team members care about results and feel empowered to implement change.

Some of the core principles of OpEx listed by IBM are continuous improvements in how the organization works as a whole, fostering respect on all levels, and creating value for customers. Mialei will teach you how to implement this philosophy in daily operations to improve workflow and create the foundation for a happy, loyal team and satisfied customers.

Training To Set Simple, Realistic, and Consistent Standards

During the virtual training sessions, you will discover the importance of daily training sessions that set your team up for success.

Every team member deserves respect so that they understand how valuable they are in the larger system.

With the right training, you'll stop the expensive hiring and firing cycle!

About Mialei Iske

Mialei has many years of experience working for corporations and has, in the past 14 years, helped start-ups, non-profits, and large ministries provide better customer service by cultivating a forward-thinking company culture.

"As a leader, your initial efforts will pay enormous dividends as the team embraces your vision of a new future," Mialei said. "Instead of reacting to questions, your daily training session will guide the team to handle the daily operation while you become the leader your team deserves."

If you want to implement operational excellence and become a better leader, check out: https://intrinsicleverage.com/

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