Best Review Response Automation Tool For Restaurants Boosts Customer Engagement

Nov 9, 2022

Do you want to increase your restaurant’s online presence and boost customer communication? The marketing toolkit Platr Digital generates context-based responses to the questions, comments, and reviews on your social pages!

Best Review Response Automation Tool For Restaurants Boosts Customer Engagement

Automate your marketing efforts and focus on running your restaurant - join Platr Digital’s platform and access the response content composer hub!

Since browsing your restaurant's social media pages and online ratings is likely the first port of call for your prospective diners, you should use this ready-to-post communication automation system to stand out from your market competitors.

Scale your marketing operations by visiting https://www.platr.co/automated-social-media

Platr Digital’s marketing platform offers you a hands-free, automated, and customizable communication system that boosts your customer relations.

The content hub can help you, as the owner of a dine-in restaurant, fast-food establishment, cafe, or bar, automate your digital engagement and scale your operations in order to strengthen your online presence while keeping marketing costs within budget.

Containing an all-in-one content composer tool, the hub lets you leverage a catalog of responses to online questions, reviews, ratings, and comments. Platr Digital estimates that 89% of US consumers will choose another restaurant over yours after receiving a poor response to their complaint or question.

To counter this, the content platform can produce review response prompts for you and compile an aggregate view of all your customer posts for analytics purposes. As such, you can reengage your prospects through responses generated in line with the context of the comment to create an appropriate tone.

This reputation management and engagement technique encourages your customers to return time and again, as well as signaling to search engines that your restaurant is reputable. As such, by automating appropriate responses to user reviews, you can increase your SERP rankings and make it easier for new customers to discover you online.

In addition to its review and rating communication tools, the platform features a marketing calendar that you can use to schedule posts and content at specific times throughout the year.

Using the template library to create unique posts, you can generate social media content, capitalize on holidays and events, and promote your seasonal menus. This can be combined with Platr’s email marketing tool, which customizes messaging for regular, new, and returning diners.

A spokesperson for the company said, “From one place, your restaurant can publish content to multiple social sites with the push of a button, utilize in-line conversations so the context of interactions isn’t lost and schedule a calendar of posts.”

The social media marketing and content generation hub from Platr Digital will revolutionize the way you find new customers - check it out at https://www.platr.co

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