Augmented Reality Improves Field Service Productivity

Jun 27, 2022

Blumberg Advisory Group has released a free report on field service productivity tools. You can download it at

Augmented Reality Improves Field Service Productivity

Blumberg Advisory Group has released a free report titled: “Augmented Reality – The Optimal Tool for Supporting a Densely Populated Install Base. ” This report aims to examine how augmented reality can help field service companies overcome the difficulties in managing a densely populated installed base of equipment. It also aims to identify why augmented reality is superior to other remote support tools or strategies available to field service organizations (FSOs).

The report, sponsored by CareAR (a Xerox company), has been made openly available to you and at no cost by Blumberg Advisory Group. It’s available to the general public, field service executives, and anyone interested in using augmented reality (AR) within a call center or field service environment.

The report was also written with a specific focus on FSOs since Blumberg Advisory Group believes “Field Service leaders are always in search of tools and technology that can improve their ability to efficiently and productively service a densely populated installed base while maintaining high levels of customer satisfaction.”

When asked why they released the report at this time, Michael Blumberg, President at Blumberg Advisory Group, said: “Augmented Reality provides a superior business solution for supporting a highly dense installed base because it’s flexible, economical, and easy to use.”

Interested parties can find the report ready to download, for free, at

Blumberg Advisory Group was founded in 1969 and is the oldest and leading research and consulting firm in the Field Service Industry. It is best known for The business is best known for its in-depth insight and expert perspectives on issues related to Field Service Management, Reverse Logistics, and Aftermarket Service.

The company is uniquely positioned to produce this report because of its extensive knowledge, research, and experience advising clients on how to improve the productivity, quality, and efficiency of field service operations.

For example, as the report aims to educate readers on the value of AR ins supporting a densely populated installed base of equipment, it gives valuable information to the reader that will ultimately benefit their service productivity, operating efficiency, and customer experience (CX). This insight wouldn’t be possible, or their advice nearly as practical, without the 50 years spent in the Field Service world.

More information on Blumberg Advisory Group can be found at

The Report “Augmented Reality – The Optimal Tool for Supporting a Densely Populated Install Base ” can be downloaded at

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